TVA programs will conform to the Victims of Crime Act (VOCA) program guidelines and TVA program requirements as set forth herein. Services that may be provided include, but are not limited to:

- Services that immediately respond to the emotional and physical needs (excluding medical care) of crime victims such as intervention; accompaniment to hospitals for medical examinations, hotline counseling; emergency food, clothing, transportation and shelter; emergency legal assistance; and other emergency services that are intended to restore the victim’s sense of dignity and self-esteem.
- Mental health assistance such as counseling, group treatment, support groups, and psychotherapy.
- Advocacy on behalf of crime victims including accompaniment to criminal justice offices and court, transportation to court, child care to enable a victim to attend court, restitution advocacy, and assistance with victim impact statements.
- Services that offer an immediate measure of safety to crime victims such as boarding up broken windows and replacing or repairing locks.
- Forensic medical examinations for sexual assault victims, to the extent that other funding sources are not available.
- Costs that are necessary and essential to providing direct services such as prorated costs for rent, telephone service, transportation costs for victims, and local travel expenses for direct service providers.
- Costs directly related to providing direct services through staff including salaries and fringe benefits.
- Training for law enforcement personnel in the delivery of services to victim of Federal crime.
- Promoting coordinated efforts within the community to aid crime victims.
- Assistance to victims seeking crime compensation benefits.
- Preparation, publication, and distribution of informational material which explains services offered to victims of crime.

The following services, activities and costs are not generally considered direct crime victim services, but are often a necessary and essential activity to ensure that quality direct services are provided. These costs may be considered for coverage under the program, provided that direct services to crime victims cannot be offered without support for these expenses, the grantee has no other source of support for them, and only limited amounts of program funds will be used for these purposes:

- Skills training for staff.
- Equipment and furniture.
- Contracts for professional services.
- Operating costs such as supplies, printing, postage, brochures that describe available services, books, and other victim-related materials.
- Supervision of direct service providers such as volunteer coordinators.
- Repair and/or replacement of essential items.
- Presentations made in schools, community centers, or other public forums designed to identify crime victims and provide or refer them to needed services.
- Vehicle leasing.