Capacity Building Center for States Spotlight On “Building a Family-Focused System”

“A child welfare agency’s culture and climate influence how agency staff at all levels of the organization do their work, how they feel about their work, and with whom they choose to work and partner [1]. An agency culture that prioritizes employee wellness, promotes innovation, and makes staff feel competent, valued, and well-supported can positively affect the agency’s ability to successfully meet the needs of children, youth, and families.
When agencies establish and reinforce cultures and climates that support family engagement, continuity of relationships for children in care, and collaborative development of services to meet families’ needs, agencies can become more family focused and effective.
For example, building organizational cultures and climates that encourage and sustain community-based, prevention-focused systems can help child welfare agencies and community partners develop service arrays that will meet the needs of children, youth, and families. When agencies have cultures and climates that support family engagement, staff seek out, hear, and respect family voice; recognize parents as experts on their children; and engage with the intention of honoring families’ beliefs, customs, and values.” 

Take a look at the full resource here.