When a disaster hits, agencies must pivot from the established ways of doing things to respond effectively. The situation might be one the agency has faced before, such as a hurricane, tornado, flood, or other natural disaster, or it could be something that agency staff have never encountered, such as a new pandemic or terrorist attack. Because the need to oversee child safety and support families does not stop during times of disaster, agencies must ensure they can balance a rapid response with the need to keep everyday tasks moving forward.
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